Beauty Store Business

READER SERVICES GUIDE Beauty Store Business FAQ Answers to common questions about your Beauty Store Business subscription! Welcome to the Beauty Store Business family of readers. We appreciate your having chosen Beauty Store Business and in return hope to provide you with the best possible service. We have put together this guide to answer some of the questions our subscribers most commonly ask us. You may want to bookmark this page for future reference. 1. How do I get in touch if I have a question regarding my subscription? 2. How do I find my subscription account number? 3. When will my subscription begin? 4. I am moving. When should I write to inform you? 5. What if I don't receive an issue? 6. How do I renew my subscription to Beauty Store Business 7. How can I get back issues of Beauty Store Business 8. Do you put my name or email address on other mailing lists? 1. How do I get in touch if I have a question regarding my subscription? Beauty Store Business Directory Subscriber service questions: Hours: 8:00 a.m. to 4:30 p.m. Central time Phone: (800) 624-4196 or (847) 763-9615 Mail: Beauty Store Business PO Box 1072 Skokie, IL 60076-8072 Email: beautystorebusiness@halldata.com Web: beautystorebusiness.com For unresolved problems regarding your subscription: April Menendez, Circulation Manager, amenendez@creativeage.com Barbara Shepherd, Circulation Director, bshepherd@creativeage.com Creative Age Publications 7628 Densmore Ave. Van Nuys, CA 91406-2042 (800) 448-5667 Toll Free (818) 782-7328 (818) 782-2913 Fax To comment to an editor (800) 442-5667 - Editorial Department Marc Birenbaum, mbirenbaum@creativeage.com Manyesha Batist, mbatist@creativeage.com 2. How do I find my subscription account number? Your account number is printed on the mailing label of your magazine above your name. You can also use your email address to access your account online. 3. When will my subscription begin? The first issue of your subscription is sent to you within 6 to 8 weeks after receipt of your order. Occasionally we make an error, or postal service delays may slightly increase this time. Contact our subscriber service department at beautystorebusiness@halldata.com if you believe there's a problem. 4. I'm moving. When should I write to inform you? Use the change of address tool, located in the Subscriber Service section of our web site. If you mail in a change of address, we need at least eight weeks' notice to ensure uninterrupted service. Please be sure to give us both your OLD and NEW addresses. Include your account number if possible. 5. What if I don't receive an issue? Occasionally, an issue is damaged or lost in the mail. If your magazine doesn't arrive, or it arrives damaged, email our Subscriber Service Department at beautystorebusiness@halldata.com or call (800) 624-4196. We'll be happy to replace your missing or damaged issue or extend your subscription. *6. How do I renew my subscription to Beauty Store Business?* Easy! Visit the renew subscription page on our web site. Subscriptions to Beauty Store Business are free to qualified U.S. industry professionals. Other industry professionals located outside the U.S. are asked to pay a nominal amount to cover extra mailing costs. Each year, we will send a series of reminders via mail, email or telephone asking for your renewal instructions. The earlier you respond, the less chance you run of missing an issue. 7. How can I get back issues of Beauty Store Business Back issues are available for $7.50 each (Canada $13.00, other international $19.00). If you prefer to pay via credit card, call (800) 442-5667 or email amenendez@creativeage.com with your credit card information and shipping instructions. If you prefer to pay via check, simply enclose payment, specify the issues you want and send your order with shipping address to: Beauty Store Business, Attn: Back Issues, 7628 Densmore Ave., Van Nuys, CA 91406-2042. Allow four weeks for delivery. 8. Do you put my name or email address on other mailing lists? If you supply us with your email address, we will use it to send you special subscription offers or other information about your subscription. We may also use your email address to advise you about other products, magazines and events from Beauty Store Business or its parent company Creative Age. If you don't want to receive email from Beauty Store Business, please email beautystorebusiness@halldata.com or call (800) 624-4196. Email: Beauty Store Business may also send you advertising email messages from time to time on behalf of selected industry partners. Many of our subscribers find this a valuable and timesaving service. If you don't want to receive email from Beauty Store Business, please email beautystorebusiness@halldata.com or call (800) 624-4196. Snail mail: From time to time we make our subscribers' mailing data available to reputable companies whose products or services we feel may interest you. If, however, you would like your name excluded from these mailings, please email beautystorebusiness@halldata.com or call (800) 624-4196.

Home \| News \| Products \| Business \| Trends \| Calendar \| Subscribe \| Advertise \| About us \| Contact us \| Marc’s Update \| Web Exclusives Suppliers/Brands \| Retailing \| Profiles \| Manufacturers Reps \| Store Survey \| Associations \| Industry Services \| Feedback \| This Month's Content Coming Next Month \| Privacy Policy Visit our sister sites: Nailpro \| DAYSPA \| Beauty Launchpad \| INSPIRE \| MedEsthetics Beauty Store Business , A Creative Age Publication \| 7628 Densmore Ave., Van Nuys, CA 91406 \| Tel 818/782-7328 or 800/442-5667 ©2007 Creative Age Communications, Inc. All rights reserved. The materials on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with prior written permission of Creative Age. Contact us at webmaster@creativeage.com.

READER SERVICES GUIDE

Beauty Store Business FAQ